Tech Advantage Bronze Managed Services
Initial Site Survey (27-Point Network Audit):
A senior engineer will come on-site to
create initial network documentation, as well as audit your
network for potential problem areas including:
- Network security
- Data back-ups
- Virus protection
- Spam filtering
- Hardware integrity (check for pending failures)
- System performance and trends
- Overall network design and layout
Network Monitoring:
This 24/7 network monitoring service will allow us to watch every aspect of your network to
detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Some of the
items we will monitor include:
- Server traffic and load
- Hardware integrity and reliability
- Storage space and availability
- Back-up success and failures
- Anti-virus protection
- Spyware detection and removal
- Uninterruptible Power Supply (UPS) monitoring
Quarterly On-Site Consultation:
Every three months we will come on-site to perform an extensive analysis of your network’s trends,
security, and performance, as well as to review your company’s goals and technology issues with you. This
quarterly review will allow us to make specific recommendations for improving your network performance,
office productivity, and help you plan and budget for future IT needs.
Guaranteed 2-Hour Response to Technical Problems
Remote and Phone Support $62.50 per 30-Minute Increments
A Preferred Client Discount of $25/Hr off the Standard Technical Support Rates
Virus Definition and Security Patch Updates
Pricing: $250 per Month Minimum
$20 per Desktop/Laptop
$99 per Server
$10 per Additional Network Device Monitored (Firewalls, routers, switches, etc.)
E-mail: info@ciooffice.com